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francescolejones
Frances Cole Jones founded Cole Media Management in 1997 to help clients identify and cultivate their inherent strengths and, through these, develop the powerful communication skills that enhance personal and professional performance. Writing The Wow Factor and How to Wow has been her way of reaching a wider audience, “My goal is to have every person who picks these up, put them down feel more confident in their ability to present their best self --in any situation.” Prior to founding Cole Media Management, Frances worked at St. Martin’s Press, Viking Penguin, Doubleday, and Broadway Books as an editor of commercial nonfiction, working on popular psychology, parenting, self-help and how-to books. The experience of helping authors translate their ideas into books that retained their unique voice is what makes her valuable to her clients. “There’s no point in my writing a perfectly crafted sound bite that you have to strain to remember,” Frances says. “You have to sound lik
63 Videos
Member since Jul 12, 2010
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Thank You, Colin Firth, for Dropping (My Version of) the "F Bomb"
The morning after the Oscars, the biggest conversation was Melissa Leo’s use of what commentators appear to have settled on calling “the F bomb.” ; It was, without question, beyond unfortunate- and that’s all that needs to be said about it.I was, however, deeply gratified by Colin Firth’s use of a very different “F Bomb.” What am I talking about? Well, rather than referring to his fellow nominees as “amazing” or “awesome” or “inspiring”—the three most over-used words of the evening—her referred to being onCollected in francescolejones's videos Dec 20, 2011 -
Nose Hair Clippers and Other Learning Opportunities
Information—even quirky information—can be gold. ;At least one product is built on this premise, and has been for years: nose hair clippers.Collected in francescolejones's videos Dec 20, 2011 -
Don’t Try to “Drink the Ocean”: Set Three-Day, Three-Month, and Three-Year Goals
Whether it’s a new job, your current job, or a job hunt,it’s critical to set three day, three month, and three year goals. Why?Collected in francescolejones's videos Dec 20, 2011 -
100 Days to Your Promotion
In today’s economy, you might be feeling lucky you even have a job—asking for a promotion could seem like tempting fate. “Better to sit tight,” you might be thinking.Collected in francescolejones's videos Dec 20, 2011 -
A Holiday Message from Frances Cole Jones
As 2010 ends I wanted to take a moment to thank you all so very much for your interest, feedback, and suggestions this past year-- and tell you a bit about what’s in store for 2011.I don’t know if you had a chance to see my ;Forbes.comCollected in francescolejones's videos Dec 20, 2011 -
Wow—It’s Time to Buy My Boss/Colleague/Client a Gift
Yes, it seems it’s that time of year—not my favorite, if you must know. (In fact, in my dream world, I would be like Sleeping Beauty: eating the apple that has me fall asleep just before Thanksgiving, and having Prince Charming Heimlich it out of me on January 2nd.)Since it’s unlikely that particular wish will come true, however, I thought I’d do a ;quick roundup of possible gifts for your boss, colleagues or clients, as well as cover a few I’d prefer you steer clear of.Collected in francescolejones's videos Dec 20, 2011 -
3 Responses to be Thankful For
As we head into the first of the holiday festivities, many of us feel a certain amount of…Well, let’s say “trepidation”…at the thought of sitting down next to Great Aunt Ida or second-cousin Bob and hearing their ideas about how we “should” be living our lives/how our politicians “should” be running the government/how our children “should” be behaving, etc, etc.With this in mind, I put together the following ;noncommittal responses for use during these family conversations.Collected in francescolejones's videos Dec 20, 2011 -
“No Idea” Means I Have One
While I can’t say for certain, I’m guessing you’ve all had the experience of asking someone a question about a person, situation, or problem, only to hear, ;“I have no idea,” accompanied by an evasive shrug.What I’ve realized-- as I’m sure you have, too-- is that, more often than not,Collected in francescolejones's videos Dec 20, 2011 -
Play it Up
We all know the phrase, ;“play it down,” for making less of an emotion or situation than we might otherwise be feeling.Collected in francescolejones's videos Dec 20, 2011 -
Beware the Sixth Sense
Real estate agents often tell sellers to have bread baking when potential buyers come calling—the idea being that this "grandmother's kitchen" smell makes "a house a home," thereby stimulating fantasies of the picture perfect life you'll have once you live there. Cinnabon and Subway do the same thing by leaving the doors of their business open and blasting fresh-baked bread smells into the street: they want their chain store to seem more like a neighborhood bakery just waiting to hand you your picture- perfCollected in francescolejones's videos Dec 20, 2011 -
The Wow Factor Paperback
Hello!I'm excited to share news of my NEW paperback book, on sale today titled, THE WOW FACTOR: The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today's Business World (Ballantine Books Trade Paperback; August 31st, 2010).On its hardcover publication last fall, TIME Magazine said THE WOW FACTOR "...wCollected in francescolejones's videos Dec 20, 2011 -
Show Me, Don't Tell Me
by author Frances Cole JonesAs you may know, the first rule of writing good fiction is, "Show me don't tell me." The idea being that you can't say a character is resilient, thoughtful, or brave you need to show the reader that he or she are these things. ;Collected in francescolejones's videos Dec 20, 2011 -
Tweet Wisely or Forever Hold Your Peace
One measure of the popularity of ;TwitterCollected in francescolejones's videos Dec 20, 2011 -
“Hi, you’ve reached…”
In my last post I mentioned the pleasure I take in a great voice mail greeting, and a number of you wrote in to ask, “What made it so good?” Consequently, I put together a list of things I love—and don’t love—to hear: Why is this important?Collected in francescolejones's videos Dec 20, 2011 -
SNAP! It's an App!
There are three things my clients worry most about in an interview: • being asked a question they don’t know the answer to • being asked about a skill set they don’t have/a gap in their resume • being asked what their current salary is, when they think they should be making more than they currently are Here are your answers—snap! You’re back in the driver’s seat: 1.Collected in francescolejones's videos Dec 20, 2011 -
More Worst Business Phrases
More Worst Business PhrasesCollected in francescolejones's videos Dec 20, 2011 -
How to Wow With Your Voicemail
How to Wow With Your VoicemailCollected in francescolejones's videos Dec 20, 2011 -
Forget About Sex—Let’s Talk About Hair
For those of you scratching your heads (Sorry, I’m in a punning kind of mood) at the title—and the topic—of this piece, here’s a newsflash: many, many people spend as much (or more) time thinking about how they’re going to wear their hair at their presentation as they do thinking about what they’re going to say at their presentation. (And while I will admit the preponderance of these conversations tend to be with women, I have had in-depth hair conversations with my male clients, too.) My trouble is that ICollected in francescolejones's videos Dec 20, 2011 -
Leave No Trace
This is the first rule of camping and I feel it should also be the first rule of inter-office relationships that have suddenly, unexpectedly gone awry. And while some moments surely are more shocking and distressing, few things feel as shocking and distressing as inadvertently saying or doing something that is simultaneously hideously embarrassing to you and to the person you’re speaking with.Collected in francescolejones's videos Dec 20, 2011 -
Greet Like a Ginsu: (Part Two)
In my last post I talked about ensuring your physical space is clean and welcoming. It’s also important to be very clear with the people manning these areas about personal items displayed, dress code, hold music, and how they answer the phones and/or greet visitors.Collected in francescolejones's videos Dec 20, 2011
Comments
francescolejones The morning after the Oscars, the biggest conversation was Melissa Leo’s use of what commentators appear to have settled on calling “the F bomb.” ; It was, without question, beyond unfortunate- and that’s all that needs to be said about it.I was, however, deeply gratified by Colin Firth’s use of a very different “F Bomb.” What am I talking about? Well, rather than referring to his fellow nominees as “amazing” or “awesome” or “inspiring”—the three most over-used words of the evening—her referred to being on Read More
Dec 20, 2011