How do you get across a complex message to a client easily? How can you minimize misunderstandings about issues that have the potential to be volatile? What can you do to prepare the client for the tough discussions like a short sale? How can you give your client homework in a non-threatening way?
More and more tech savvy agents are using YouTube.
Think about how many different situations your clients can have in buying or selling a home. How many different videos do you need on your Blog or Website to answer their questions and concerns? This could be your way to be the source of the source.