Couldn’t agree more, give the buyers what they want, when they want, ,and how they want. Deliver, promise, and Execute The Plan! more about "Jeff Bezos says: obsess over customer…", posted with vodpod Posted in Trading
If you track tech news then you couldn't miss the big news yesterday that Amazon.com bought online footwear retailer Zappos for an estimated $928M. News stories about the deal filled the echo chamber and only a few focused on the unique way Amazon CEO Jeff Bezos used online video to communicate the news. His delivery is direct and honest and he offers a compelling "rags to riches" story that looks like it was shot for $1.98. Dan Rayburn said, "You gotta love it when a company like Amazon users the power of video to get their message out. Amazon's CEO Jeff Bezos has an eight minute video uploaded to YouTube to explain the company's acquisition of Zappos. Now that's how video should be used. As good as the content of the video is, the quality is terrible for me. Wish Amazon had used a service other than YouTube."Dan's right too, the video quality is very poor that I found myself getting distracted by the video compression. There isn't even a high quality version you can switch to so you're stuck viewing the low quality version. While some editing is done with the shots varied between medium and close ups it looks like a single camera shoot done on a Flip Video camera. The only other blog that I found that commented on the video quality was by Sorenson Media CEO Peter Csathy who said,"Folksy" is good, especially for Amazon -- which has always prided itself in being the "regular guy" on the Internet giant block. But, terrible video quality is not. And, take a look at the video quality of Bezos's YouTube video -- it is downright horrible! As my head of marketing, Eric Quanstrom, wrote to me yesterday, "what were Amazon's marketing people thinking????" Quality, quality, quality -- that is job 1 for Internet video. To maximize impact -- including viral distribution (i.e., getting your videos seen by the most people) -- the experience of the viewer is paramount."Peter gave Amazon an "A" for effort and marketing inquenuity but "F" which he upgraded to a "D" for execution. From a quality standpoint, I think th...
Two of my favorite companies Zappos and Amazon just combined their 2 companies to become a very powerful online provider of retail products. What makes them so special? They care for their customers and take it too the extreme. They pride themselves on customer service and they have a long term focus for the growth [...]
Amazon (AMZN) just made a terrific move after the bell today, making its largest purchase ever. It’s acquiring Zappos.com for about $890 million in stock (based on today’s closing price) plus another $40 million in restricted stock and cash. Zappos.com is the leading online shoe retailer that did a billion bucks in revenue last year [...]
Nice little power packed video by Jeff Bezos about what it took Amazon to succeed and their acquisition of Zappos. In it, he covers four main points to their success: Obsess over customer (pay attention to the competition, but obsess over customers) Invent (on behalf of customers) Think Long Term (5-7 years!) It's always Day 1. Enjoy...
News has just broken that Amazon.com has purchased hot ecommerce up-and-comer Zappos for 10 million Amazon shares or $807 million. Zappos employees will get $40 million of that in cash and restricted stock. And Zappos management will remain in place.This is a great exit for Zapoos’ investors, who put in $47 million in [...]
News has just broken that Amazon.com has purchased hot ecommerce up-and-comer Zappos for 10 million Amazon shares or $807 million. Zappos employees will get $40 million of that in cash and restricted stock. And Zappos management will remain in place.
This is a great exit for Zapoos’ investors, who put in $47 million in [...]